Where this usually starts
Three ways the same gap shows up
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A person is the integration
Every fortnight somebody exports, reshapes and re-keys the same data. It is slow, it is error-prone, and it has survived this long because replacing it looks like buying something enormous. It is not.
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Both vendors will build it
Neither of them refuses. Each takes responsibility for the product they know, will advise on their own end, and will work with their counterpart on the other side — at professional-services rates. Outside those two there is rarely anyone to ask, so it gets built at vendor rates or it stays on the list.
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It was built, and then it was left
Something does exist — a script, a scheduled job, a set of mappings put together by a contractor or a colleague who has since moved on. It holds until something changes at one end, and when it stops, nobody still in the building knows what it was doing.
What gets built instead
Something between them.
Integration
At its smallest, one feed. ichris and one other system, moving the right people data in the right direction, on a schedule, without anyone opening a spreadsheet.
At its largest, the layer underneath all of them. One place where ichris data is shaped, stored and served, so that the next system added to the estate is a connection rather than a project.
Automation
The processes around the data, not only the data. Onboarding and offboarding that run themselves, records that stay in step across systems, reporting that arrives without being assembled.
Built to run unattended and to say so when it cannot — the point of automating a process is that nobody has to remember it.
What it connects to
ichris at the centre, and whatever else you run
Frontier Software ichris (chris21) is the system this practice is built around. Everything below is a system ichris has had to connect to.
- Dayforce Time & attendance
- UKG Time & attendance
- Humanforce Time & attendance
- Deputy Time & attendance
- ADP Payroll & HR
- Workday Payroll & HR
- SAP Payroll & HR
- TechnologyOne Enterprise
- PageUp Recruitment
- ELMO Talent & learning
- Culture Amp Engagement
- Ausmed Learning
- AlayaCare Care management
- Microsoft Entra ID Identity
- Oracle ERP General ledger